eTrader Help Center

Chart types and timeframes

Six ways to draw a bar, nine timeframes from one minute to one month, the bar countdown and how to zoom.

In short

  • Six chart types: Candlesticks, Hollow Candles, Heikin-Ashi, OHLC Bars, Line and Area.
  • Timeframes run Tick first, then M1, M5, M15, M30, H1, H4, D1, W1 and MN.
  • A countdown under the Bid tag shows when the current bar closes, on the Broker's clock.
  • Double click the price scale to reset the view. Free move lets the chart stay where you drag it.
  • Each chart remembers its own instrument, timeframe and chart type.

Charts

Updated 7 October 2026, 4 min read

The same hour of gold can look calm as a line and busy as candles. The chart type decides what you see of each bar, and the timeframe decides how much time goes into one bar. Both sit at the left of the chart toolbar in eTrader Web, both are one click to change, and neither touches your orders, your indicators or your drawings.

The six chart types

The chart type picker is the row of small icons next to the timeframe list. Hover over one to see its name.

TypeWhat each bar shows
CandlesticksOpen, high, low and close, with a filled body in the up or down colour. The default.
Hollow CandlesThe same four prices, with rising candles drawn as an outline so falling ones stand out.
Heikin-AshiSmoothed candles worked out from the real ones. Runs of one colour are easier to see, but the open and close drawn are averages, not traded prices.
OHLC BarsA vertical line from low to high, with a tick to the left for the open and a tick to the right for the close.
LineOne line through the closing prices. Nothing else.
AreaThe line chart with the space under it shaded.

Because Heikin-Ashi redraws the bars, the OHLC readout and the chart can disagree with the price on your ticket. When you need the real open and close of a bar, switch back to candles or bars.

Every type has its own colours in Settings, from Chart Colours at the bottom of the chart type menu: fill, wick and outline for candles, Up and Down for Heikin-Ashi and for bars, and a Line Color and an Area Color. The charts, indicators and drawings guide covers that sheet.

Timeframes

The timeframe list on the web terminal is a drop-down with ten entries:

  • Tick, first in the list: no bars at all, every price change as it arrives. It has its own guide.
  • M1, M5, M15, M30: one, five, fifteen and thirty minutes per bar.
  • H1, H4: one and four hours.
  • D1, W1, MN: a day, a week and a month.

On the iPhone and Android apps the timeframes are a strip you swipe sideways above the chart, with Tick first.

When you change the timeframe, the chart jumps back to the live price and fits the price scale again, so you never land on an empty stretch of the new timeframe. How far you had zoomed in stays the same. History loads for the new timeframe on its own: years of daily and hourly bars, and about two months of minute bars. Scroll left for more.

The bar countdown and the price lines

Under the Bid tag on the right-hand price scale, a small timer counts down to the close of the current bar. On M5 it reads minutes and seconds, on H4 hours and minutes, on D1 and above days and hours. It follows the Broker's clock, not your computer's, so it reaches zero at the same moment the new bar opens on the Server. When the market is closed there is no bar forming, so the countdown disappears and the chart shows a Market Closed flag.

Two dashed lines run across the chart. The Bid line is the price you sell at and the one every bar is drawn from. The Ask line above it is the price you buy at, and the gap between them is the spread. Each line carries a small Bid or Ask label with its price, drawn on top of your order, alert and drawing labels so it is never hidden. Their colours can be changed under Chart Colours. If you prefer a cleaner chart, open Settings from Chart Colours, at the bottom of the chart type menu, and switch off Show Ask Line. The same sheet has Show OHLC Info for the readout at the top left.

Zooming and moving around

  • Scroll the mouse wheel over the chart to show more or fewer bars. On a tablet or phone, pinch.
  • Drag the chart left to look back in time. It returns to the live price when you let it.
  • Drag up or down on the price scale to stretch or squeeze the prices.
  • Double click the price scale to reset the view: the default number of bars, fitted to the screen.
  • Switch on Free move in the toolbar to drag the chart in any direction and have it stay there. Switch it off to go back to following the price.

What eTrader remembers

The web terminal keeps the last instrument, timeframe and chart type you used, and opens on them next time. With more than one chart on screen, each chart keeps its own. That means you can have gold on H4 candles next to gold on M5 bars, and the chart layouts guide shows how to set that up.

Indicators follow the timeframe you are on. A 20 period moving average on H1 covers twenty hours, and the same indicator on M5 covers a hundred minutes. If an indicator suddenly looks different after a timeframe change, that is why. Indicators and drawings are not drawn on the tick chart, because it has no bars for them to use.

Questions

Why do Heikin-Ashi prices differ from my entry price?

Heikin-Ashi candles are averages worked out from the real bars, so their open and close are not prices anyone traded at. Switch to candlesticks or bars to see the real prices.

Why did the countdown under the price disappear?

The market for that instrument is closed. No bar is forming, so there is nothing to count down to. It comes back when trading resumes.

How do I hide the ask line?

Open Settings from Chart Colours, at the bottom of the chart type menu, and switch off Show Ask Line. The Bid line and the Bid tag stay.

Does changing the timeframe change my orders?

No. Orders, stop loss and take profit are prices, not bars, so they sit at the same level on every timeframe. Only the drawing of the chart changes.

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